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Can You Buy a Headstone Online?

October 4, 2021

By: Adam Reeson

Even before the pandemic, virtually every industry has been impacted in some way or another by the internet. An obvious example is everyday retail with the emergence of Amazon as a dominant player. But, even small niche industries have been forever changed in the digital age, including cemetery headstones and memorials.

A Slow Change

I first started in the retail monument industry in 2009. At that time, the vast majority of business was done the old fashioned way – face to face in a sales office. But, as the years went on, I noticed that more and more of our customers did business with us over email and the phone. For some, this was due to personal preference and convenience. For others, ordering from a distance was a necessity due to where they lived.

A common example is a family from Saskatchewan’s Mom or Dad passed away. The executor, typically a son or daughter, lives in British Columbia or Ontario. As a result, ordering their headstone over the phone and email made their lives a little bit easier during an emotionally difficult time in their lives.


A New Way of Selling Headstones

After selling to more and more families from a distance, I realized that even a very traditional industry like cemetery monuments was changing with the times. That’s why when I opened Frontier Monuments in 2017, I invested in making our website the best it possibly could be and chose not to open a traditional bricks-and-mortar showroom. I’m proud to say that the model has worked for Frontier, without straying from the important values of honesty, quality and integrity that I learned from my Father, Dave Reeson.


Buyer Beware

For every honest & genuine online-based business like Frontier Monuments, there are several others who operate without their customers’ best interest at heart. Here are a few things to look for when choosing which company to order a headstone from online:


Long Story Short

So, long story short, the answer is YES, you can buy a headstone or grave marker from an online company. Just be sure to do your homework and make sure you are dealing with a reputable company who will do a quality job.

The fact that you are reading this at means you must be off to a good start:)

For Frontier Monuments, I’m Adam Reeson.

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  • "I was able to stop by the cemetery and see the monument. It looks great! I am very happy with it and I'm sure the rest of the family members will be too. Thank you for all you're assistance in helping with this step. I will be sure to recommend you to others."
    Estevan, Saskatchewan
  • "Adam professionally presented the products and options available. His samples were very helpful in picturing the final pillow style monument. He provided several practical suggestions with lots of detail showing his great product knowledge. He impressed me by taking our unique request and perfectly capturing it in Granite. Adam provided exceptional service and was very patient with all of my questions, thanks Adam! I highly recommend Frontier Monuments, the service and value he delivers honours the life of your loved one."
    Regina, Saskatchewan
  • "A pleasure to deal with, quote was very well priced and the job was done to perfection and on time. A fitting memorial to my Canadian relatives. Adam made time to meet with us when we were in Regina so we could personally thank him for a job well done. We would gladly endorse this business. "
  • "We are all so pleased with the marker. It turned out exactly how we wanted and the install looks great. Thanks again for working with us. I know it has been a bit challenging given the distance between us but the end product was spot on."
    British Columbia
  • "Our experience with Frontier Monuments and Adam was exceptional in a difficult time for the family. Adam was prompt and professional and communicated with me every step of the way. We asked for a bit of a customized monument and Adam worked with me without hesitation to get the look we wanted. The end result is exactly what we hoped for. I recommend Adam and his company without hesitation."
    Emerald Park, Saskatchewan
  • "Beautiful work... thank-you so much. Glad to have this done now. We appreciate your hard work and dedication."
    Qu'appelle, Saskatchewan
  • "Adam is exceptionally knowledgeable, professional and compassionate in every way possible. There was a calmness in the room when we met with him. There were many possibilities put forth and no pressure whatsoever was put upon us to purchase anything. Once advised the monument was in place and we viewed it, the quality was impeccable and there are no words to describe how beautiful the monument is. My daughter and I highly recommend Adam to anyone in need of his services. Thank you Adam."
    Regina, Saskatchewan
  • "Through this tough process, Adam was nothing but kind and caring. This stuff is not easy but Adam and his team took care of everything and made life a little easier for my family. I definitely recommend Frontier Monuments."
    Raymore, Saskatchewan
  • "Adam at Frontier Monuments was very good to deal with. He met with us to discuss possibilities and he made knowledgeable and helpful suggestions. He was sensitive to our needs and all information given was clearly explained. The memorial plaque was prepared and installed on time and met all of our expectations--it was beautifully done."
    Regina, Saskatchewan
  • "Professional, very personable. Extremely knowledgeable. Great prices and service. The marker I wanted was done to perfection. I highly recommend this company."
    Moose Jaw, Saskatchewan
  • "Adam was recommended to me by a Regina funeral home. Adam was professional, sensitive and very prompt in his communications with me. As winter settled in he needed to delay the completion of the cleaning and refused my payment offer until the job was completed. Sadly, I lost my Mother in Regina over Christmas and again I reached out to Adam for a marker for her. He was so compassionate and understanding, taking care to listen and hear what my sister and myself wanted and lead us through this process. Even though I am not in Saskatchewan and due to the present situation have no ability to be there anytime soon Adam ensured the marker was created and laid the week before Mother's Day. He then sent pictures to me. So very thoughtful. "
    British Columbia
  • "I wanted a unique headstone for a unique person. I created a custom design with the guidance from Adam Reeson. This was all done via the Internet since I do not live in the province in which it was to be installed. Adam cheerfully assisted me through the process with numerous suggestions of ways to improve the appearance and to cut costs. All of my numerous questions were very quickly responded to without my feeling like I was imposing on him. The result is a unique, beautiful, and everlasting tribute of which I am very proud. Thank you Adam."
    British Columbia
  • "My family and I went to see the marker today, it looks perfect! My family said to thank you for your fine service."
    Regina, Saskatchewan
  • "Thank you very much for the great work and service that you provided for our family. I will certainly recommend you to anybody I know that needs your services."
    Regina, Saskatchewan
  • "You were a pleasure to work with Adam and we thank you for everything you did for us, especially being a province away and doing everything via phone and email, much appreciated!"
    Red Deer, Alberta
  • "Thank you for all your help with the grave marker, I am so pleased! You have a kind and tender heart and I appreciate your patience with me. Thanks again for everything."
  • "Adam was excellent during this process, lots of communication so we always knew where things were at. He did a beautiful job for our family"
    Broadview, Saskatchewan
  • "Hey Adam. Thanks for everything you did to get everything done and finished for us. Impressive job. Thanks very much."
    Nokomis, Saskatchewan
  • "Thank you so much for the beautiful monument, everyone who has seen it is very impressed, as we are. Our Daughter was very impressed with you and your crew and the job you did. Thank you"
    Norquay, Saskatchewan
  • "Hi Adam, Thank you for all you did for our family. We had the burial on Sunday and the stone looks amazing. It is more than I could have asked for."

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